Summary: The Deposit Operations Representative is responsible for the daily processing and maintenance of all deposit-related activities. This includes managing electronic fund transfers (ACH and wire transactions), reconciling internal accounts, processing and balancing teller work, and resolving transaction exceptions, including overdrafts and returned items.
Salary Range: $20.00 to $24.00 per hour, depending on qualifications and experience. A higher rate may be offered to candidates with exceptional experience or skills.
Job Qualifications:
- High School diploma or equivalent required.
- 1 to 3 years of banking experience in retail operations or as a teller.
- Strong communication skills, with the ability to interact effectively with staff and customers.
- Excellent attention to detail and accuracy, with the ability to identify errors and discrepancies.
- Working knowledge of banking regulations and Deposit Operations policies and procedures, including wire transfers, automated clearing house (ACH) transactions, and electronic banking transactions.
- General computer proficiency, including experience with Microsoft Word, Excel, Adobe, and Shazam Compass XD.
Specific Job Functions:
- Process, verify, and monitor incoming and outgoing domestic and international wires and ACH files.
- Process non-sufficient funds (NSF) returns according to Branch Manager decisions; research and resolve unposted items.
- Handle returned deposited items, large-dollar notifications, ACH reclamations, and returned items.
- Monitor and approve mobile check deposits and merchant remote deposits.
- Process fraudulent transaction disputes in compliance with Regulation E and manage compromised card alerts.
- Balance daily settlement accounts and general ledger (GL) entries for ATMs, branches, and the Federal Reserve.
- Balance daily internal accounts for official checks and money orders.
- Provide support to branch staff by responding to customer and internal requests and conducting research as needed.
- Reconcile and balance teller transactions, including completion of end-of-day processes as needed.
- Accept responsibility to stay abreast of all Federal and State laws, and compliance regulations governing the bank in general, and as they pertain to the job function.
- Perform other duties as assigned.
Exemption Status:
- Non-exempt, hourly position.
Location:
- Operations Center located in Wells River, Vermont.
Work Schedule:
- This is a full-time position requiring 40 hours a week, Monday through Friday 8am to 5pm.
Wells River Savings Bank is a mutual savings bank with associates working in our seven offices in the Connecticut River Valley. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. We offer an excellent work environment while providing opportunities for our associates to learn and grow.
