Wells River Savings Bank is committed to protecting the security and privacy of our customers’ personal and financial information. This secure Customer Security Questionnaire is used as part of our identity verification process to help confirm customer identity and reduce the risk of fraud or unauthorized account access.
Please complete the secure form below using accurate information associated with your Wells River Savings Bank accounts.
Why Identity Verification Matters
Financial institutions are required to follow security procedures designed to help protect customers and comply with federal banking regulations.
Identity verification helps Wells River Savings Bank:
- Protect customer accounts from fraud
- Prevent unauthorized account access
- Verify customer identity securely
- Maintain account security standards
- Support safe online banking services
These security measures are part of our ongoing commitment to safeguarding sensitive financial information.
Your Information Is Protected
Wells River Savings Bank uses secure technologies and verification procedures to help protect customer information during the identity validation process.
For your protection:
- Only complete forms on trusted Wells River Savings Bank websites
- Never share passwords or PINs through email
- Monitor accounts regularly for suspicious activity
- Contact the bank immediately if fraud is suspected
Sensitive information submitted through this form is used solely for identity verification and account security purposes.
Tips for Preventing Fraud & Identity Theft
Customers can help reduce fraud risks by following safe banking practices:
- Use strong, unique passwords
- Enable account alerts when available
- Review account statements regularly
- Avoid clicking suspicious email links
- Keep personal information secure
- Report lost debit cards immediately
Wells River Savings Bank will never request sensitive account credentials through unsolicited email or text messages.
What Happens After You Submit the Questionnaire?
After completing the Customer Security Questionnaire:
- Your information will be securely reviewed
- Identity verification checks may be performed
- A Wells River Savings Bank representative may contact you if additional information is required
- Your request or account verification process will continue once identity validation is completed
Processing times may vary depending on the nature of the request.
Privacy & Confidentiality
Wells River Savings Bank respects the privacy of customer information and maintains safeguards designed to help protect confidential financial data.
Information submitted through this form is handled in accordance with our privacy and security policies and applicable banking regulations.
Customers are encouraged to review our Privacy Policy for additional information regarding how personal information is collected, used, and protected.
Frequently Asked Questions
Why do I need to complete this questionnaire?
The questionnaire helps Wells River Savings Bank verify customer identity and protect against unauthorized account access.
Is my information secure?
Wells River Savings Bank uses security procedures designed to help protect submitted customer information.
What information will I need to provide?
You may be asked to provide identifying information associated with your account, including name, address, and portions of your Social Security Number.
Will Wells River Savings Bank ask for passwords through this form?
No. Customers should never share passwords, PINs, or online banking credentials through unsecured communication methods.
Who should I contact if I suspect fraud?
Please contact Wells River Savings Bank immediately if you suspect fraudulent activity or unauthorized account access.
